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Investor in a sub 5 YO Finance Company; Entering as Co-Producer in Malayalam Film Industry;Actively in market study to invest in Sports & Event Managements…. More than 30 years of experience in Corporate environment, with extensive exposure in managing and training for customer service in Cellular, Customer Contact Center and BPO. Last five years is into Project Management.Witnessed multiple launch of Telecom Circles and been active participant in initial set up.Have implemented new strategies and workflow to increase team productivity, tracking customer satisfaction and devising operational improvements.Specialties: An avid reader, keen interest in Cricket statistics, History of Travancore, a foodie….at times, try my luck in writing short stories.Professionally….Project ManagementCall Center ExpertDocument, Process and Service recovery ManagementEvent Management, Hospitality and Customer ServicesSports Mentor, Administrator, Investor, Sponsor